Circumstances have changed. They’ve just done a 360. It has thrown up some unexpected stuff and the CEO has decided to go with a different plan.
It’s fine, I understand. And anyway I appreciate that she cares enough to explain this face to face.
Over coffee we have a wide-ranging discussion about culture, and the challenges and tensions of an organisation that has frontline support staff and also a retail arm, with different issues, different needs, and different personalities.
And then she mentions homelessness.
That’s when things take an unexpected turn.
For some reason I’m compelled to tell her what happened the day before. A visit to a meditation class has kickstarted my on-again-off-again resolution to be more generous to the growing number of people begging on the high street.
On my way to get some lunch, there's a toothless guy sitting on the pavement by the Barclays cashpoint, as I drop some coins into his hand, I ask him how it’s going.