What's the best way for a remote team to learn to communicate with each other?

How we helped a remote team to communicate better

In the woods today, we worked with nature to help a remote sales team from a global medical supplies company answer a pressing question: "How do we want to communicate with each other?"

Client: Global Medical Supplies Co
Location: Woodland, West Sussex
Group size: 7

Who they are
​This global medical technology company provide innovative healthcare and medical solutions. The south east region team is pretty new and has grown from two to seven people in less than a year. The product they sell is complex and the market is competitive.

Team members come from diverse backgrounds, and all work remotely, so they don't spend much time together, and don't contact each other often.

Their challenge:
"How do we want to communicate with each other so that we can work together better?"

What happened:
The team got in touch because they wanted to spend time getting to know each other at a deeper level. In the morning we designed sessions where they made shelters and fires in teams, to connect everyone, then at the afternoon campfire workshop we helped the team come up with a range of practical ideas on how they can work with technology to stay in touch with each other better.

The group came up with practical and actionable ideas including introducing monthly calls, and sharing information and knowledge more effectively.

What impact has the day had?
Since the away day, the team has started communicating every day and are all more engaged.

What they said:
"We haven't felt like a team, until today"
Tessa, sales team